our Our office staff applies the four “C” principles of office staff function:
Careful in listening to you when you phone or come into the office. There is no voice- activated response system on our phones.
Considerate of your particular needs, whether it is setting up an appointment time, triaging an urgent eye health problem, or resolving issues with your glasses or contact lenses.
Capable of solving problems directly related to your scheduling, spectacles, contact lenses, insurance, or billing questions.
Competent to give the kind of assistance you need.